CARSTAR, AudaExplore extend partnership to offer AutoWatch

March 13, 2014
CARSTAR and AudaExplore are continuing to offer AutoWatch, which allows customers to track their vehicle repair progress online, to all US CARSTAR locations. 
When customers bring their vehicle to CARSTAR Auto Body Repair Experts, not only can they trust they are receiving the highest quality vehicle repair backed by a national warranty, they can watch the progress of their repair online.

CARSTAR Auto Body Repair Experts and AudaExplore announced that they have extended their agreement to offer AutoWatch to all CARSTAR locations in the U.S. under the CARSTAR Vision brand. AutoWatch is a unique customer service solution for collision repair facilities, offered through the store websites.

AutoWatch allows customers to see the progress of their vehicle repair by simply clicking on the CARSTAR Vision icon on the store websites. Each day, digital photos are uploaded and posted to the repair facility web site along with the latest vehicle repair status.

“CARSTAR is always looking for ways to improve customer satisfaction and AutoWatch is an excellent tool for our collision repair facilities to keep customers informed regarding the progress of their vehicle repairs,” said David James, VP of Marketing for CARSTAR Auto Body Repair Experts.  “We are pleased to extend our relationship with AudaExplore and plan on equipping even more of our facilities with the AutoWatch tool in order to deliver the industry’s highest customer satisfaction scores.”

About CARSTAR

CARSTAR Auto Body Repair Experts is North America’s largest Multi-Shop Operator Network of independently owned collision repair facilities with more than 440 locations in 31 states and 10 Canadian provinces. CARSTAR delivers national scale, consistently high-quality vehicle repairs, repeatable outcomes and the industry’s highest customer satisfaction ratings; all repairs are backed by a national warranty and service guarantee.  For more information visit www.carstar.com.  CARSTAR is actively seeking new franchisees.  Interested parties should contact Scott Robertson, Vice President of Development at [email protected] or 888.505.6815.

About AudaExplore

From titling and insurance, to getting drivers back on the road faster, AudaExplore redefines the vehicle ownership experience through its proven data-driven solutions. By delivering smarter data, easy-to-use technology and deeper insights into the vehicle ownership lifecycle, AudaExplore is leading the industry in making insurance carriers, repairers, dealerships and fleet owners more competitive and profitable. AudaExplore is a business unit of Solera Holdings, Inc. (NYSE: SLH), the leading global claims solutions provider serving the automotive industry. For more information, visit www.audaexplore.com, or follow us on Twitter @AudaExplore.

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