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New materials, manufacturing techniques make training more important than ever

Friday, November 16, 2012 - 13:18
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Online repair help

Here are some websites that feature auto body repair information: – General Motors' service site features collision repair information, technical resources, owner and service manuals, and collision repair training held in conjunction with I-CAR. – Ford Motor Company's Motorcraft Technical Access Resource contains workshop manuals, wiring diagrams, tools and equipment, and diagnostics. It also has web-based training courses. – Chrysler Group's website offers access to training and technical resources, factory collision repair manuals and a technical support hotline directory. – ALLDATA is one of the largest single sources of OEM information. It features factory-correct diagnostic, repair and collision information, business tools and support services for the global automotive industry. Their training center features repair technique courses, videos, demos and webinars. – OEM1Stop is an OEM service source hosted by The National Automotive Service Task Force (NASTF) (, a not-for-profit task force dedicated to facilitating the identification and correction of gaps in the availability and accessibility of automotive service information, service training, diagnostic tools and equipment, and communications for the automotive service professionals. The OEM1Stop site features information on 37 car manufacturers. – Mitchell 1 offers repair information such as diagnostics, wiring diagrams, maintenance requirements, labor times and part prices. Their OnDemand5 ( program includes information for servicing and repairing almost every domestic and import car and truck on the road.

I-CAR programs

I-CAR ( offers activities, programs, services and resources focused on supporting the collision repair industry to achieve a high level of technical knowledge through training. Courses are taught by industry professionals from collision repair operations, auto insurance companies, suppliers of auto repair products and OEMs. Training is available in classroom settings, online and through the Industry Training Alliance (ITA).

Collision repairs can receive training/qualifications as estimators, steel structural technicians, aluminum structural technicians, non-structural technicians, electrical/mechanical technicians and refinish technicians. The ITA recognizes the accomplishments of training through approved training providers, such as product suppliers and technical institutions.

I-CAR updates its training to stay current with the latest engineering trends and to ensure that all collision repair professionals have the necessary knowledge and skills relevant to their position to achieve a complete and safe repair. I-CAR-accredited repair shops can be classified as I-CAR Gold Class shops.

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