CSB Technologies has expanded its relationship with Carfax to enhance its Shop Boss Pro automotive business management software. Now, service and repair shops can easily register customers with myCarfax.com from within Shop Boss Pro to help increase customer retention. Service technicians use a dedicated button built into the software to create a free myCarfax.com account for their customers so they can track their vehicle’s service history and get reminders when it’s time to return for their next service visit.
Recent Carfax research suggests that car owners using myCarfax.com make 20% more service visits than an average customer. Shops that register customers with myCarfax.com through Shop Boss Pro automatically have their business saved as the customer’s favorite service location. The myCarfax.com desktop service and mobile app sends alerts when regular maintenance items like oil changes and tire rotations are due to help customers maintain the safety, performance and value of their vehicles.
For more information, visit shopboss.net.