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CCC Information Services publishes 2016 Crash Course Report

Auto claims and collision repair industries are at an ‘inflection point’ as vehicle technology, driving data, mobility and analytics converge, gain momentum
Friday, March 4, 2016 - 09:00
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CCC Information Services Inc. has released its 2016 Crash Course, an in-depth report that focuses on the trends and business drivers impacting the auto claims and collision repair industries.

This year’s report examines an ‘Inflection Point’ marked by a convergence and steady advancements in connected car technologies, the growing use of driving data among insurers, and the broad adoption of mobile and analytics for improved delivery of insurance and repair products and services.  Crash Course is compiled using research and information from a wide range of sources and an aggregated set of data from CCC’s data warehouse, which includes approximately 170 million claims worth of information.

“As an industry, we’ve been discussing, and slowly moving toward many of the trends covered in this year’s report, including the growing sophistication of vehicle technology, mobility, telematics and analytics,”  said Susanna Gotsch, Lead Industry Analyst, CCC. “For the first time, these trends are being acted upon broadly, across national, regional and local auto insurers and collision repairers, and the impact to our industry is significant.”

To explore these factors and their impact, several CCC subject matter experts have joined Susanna to create an expanded Crash Course report. Research and rich insights on how auto insurers and collision repairers are adapting in a rapidly changing marketplace will be shared.

The Crash Course report also provides in-depth analysis on repair costs, telematics and casualty trends and myriad other factors that contribute to the performance of the automotive claims and collision repair industry.

Download the 2016 Crash Course report.  

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