After a part receives CAPA certification, on-going checks and periodic reviews of the compliance do not stop. In the final video of our three-part series taking people behind the scenes of CAPA certification testing, Stacy Bartnik explains what happens after a part is CAPA certified.
Bartnik, Intertek’s aftermarket industry relations manager for the CAPA program, says that CAPA continually monitors the quality of the CAPA-certified parts after they have been certified.
In the third video, CAPA Certification: Ongoing Compliance, Bartnik outlines the reasons behind the continual monitoring, starting with the fact that no manufacturing process is 100 percent perfect.
“There are multiple factors that are involved in the manufacturing of a product, from raw materials to machinery, people, and methods – each of these factors can be a variable in ‘why’ and ‘how’ the production process can drift from the initial level of quality,” she says.
Because of this, Bartnik explains in the video the CAPA checks, including annual audits of manufacturer facilities and quality records, as well as in-factory inspections.
“The manufacturers must perform appearance inspections on 100 percent of the parts they produce. CAPA’s testing partner, Intertek, also randomly performs appearance and dimensional inspections in-factory,” Bartnik states. “Each year, the manufacturers’ checking fixtures and assembly fixtures are inspected for wear-and-tear.”
Watch the video now and learn more about the continued evaluations of products and processes, including purchasing parts in the supply chain for material testing or installation on a vehicle.
CAPA Certification: Ongoing Compliance is the final video in the three-part series and is available for viewing now.