As the automotive collision and mechanical repair industries continue to develop and change, the need for training is ever more important to ensure technicians are properly educated to handle the challenges of today’s vehicles.
Automechanika Chicago, April 24-26, 2015, offers 50 industry-renowned instructors teaching more than 100 courses over the three-day inaugural event in McCormick Place West in downtown Chicago.
“With the industry changing at lighting speed, you have to attend events like Automechanika Chicago to stay current, or things will pass you by,” says Mike Anderson, owner of consulting firm Collision Advice, and one of the trainers at Automechanika Chicago. “The shops that I see that are best in class in profitability, customer service, cycle time and all those other monitored areas that are vital are unequivocally the shops that are the most well trained and coached. There is a direct correlation between those who invest in employees for training and the profit and performance of their business.”
Anderson is teaching two courses at the event, “Financial Best Practices” and “Continuous Improvement Best Practices.”
“With continuous improvement, a lot of it boils down to creating a culture of improvement. Once you have this down, your shops can be more profitable, fix cars faster, have better cycle time and improved CSI,” he says. “And with business financials, many don't focus on the Profit & Loss statement (P&L) until they need to figure out why they are losing money or not making as much money. We need to ensure that we are using P&Ls like we should, to not only see where we are making and losing money, but also to see where we aren’t maximizing profits.
Thirteen-year industry veteran Gabe Richards, mechanical manager at Lehman’s Garage in Eagan, Minn., is registered to attend a blend of management education with technical expertise.