Tom McGee is Director of ATI Collision for the Automotive Training Institute, founded in 1974. ATI’s 99 associates train and coach more than 1,150 shops across North America to drive profits and dreams home to their families. You can contact Tom at [email protected] and visit their website at www.autotraining.net. Check out Profit Matters for Mechanical Repair Management tips in Motor Age by ATI’s CEO Chris “Chubby” Frederick.