Articles by Sheryl Driggers

I decided I did not want to leave a wake of negativity with people in my life. Nonetheless, that was what I was doing and not even realizing.
Sheryl Driggers
Acknowledge the other’s feelings to have successful negotiations.
Sheryl Driggers
No matter your position or role in life, one thing we all do every day is negotiate. We may not realize we are negotiating, but any time we are trying to get someone to do something, we are negotiating.
Sheryl Driggers
A good place to start the journey of improving the customer experience is to identify all your potential customer touchpoints, keeping the customer in mind for each one and then creating scripts and guides to ensure a consistent, exceptional experience for all your customers.
Sheryl Driggers
It is remarkable how much time can be wasted when we do not plan our days. Does that mean everything will go like clockwork? No, there will be times certain tasks take longer than others.
Sheryl Driggers
With more and more tasks being assigned to the shop, we are faced with this question: How do we balance all the administrative demands while still managing overhead?
Sheryl Driggers
To grow and better your business, you need a culture that embraces feedback
Sheryl Driggers
When you ask for support, you create opportunities for others to use their skills and expertise. You empower others to grow and allow them to experience the fulfillment that comes from giving and being an effective resource.
Sheryl Driggers