Articles by Jim Compton

Differences in state laws or regulations contribute to the lack of an industry standard. Sales tax regulations defined by each state can vary significantly.
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As a manager, the production manager is expected to be a leader, mentor and trainer and oversee quality control. It seems that there is little in the shop production area that isn’t affected by the production manager.
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Any action taken to reduce workplace injuries is positive, and your workers compensation insurance providers will certainly be on board to helping you provide the safest environment possible.
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Our industry at times suffers from a poor consumer image. We don’t like to admit it and everyone thinks their work is good. But the reality is we have some shops doing a less-than-quality repair.
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In general, I have two types of students coming to I-CAR classes: The “I get to be here” folks and the “I have to be here” folks. There is a significant difference.
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Many find it easier to start off with very basic methods, get everyone onboard then have the option to migrate to more advanced or dynamic systems.
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Two of the most significant reasons for having written SOPs are quality and cost control.
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As odd as this may first sound, saving money on materials it is not always a good thing. Making a decent and deserved profit on materials is vital to the success of any auto body shop, but not nearly as important as the profit dollars generated with labor.
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