I’ve heard so many people in the industry say that OEM shop certification will become the “new DRP.” A lot of shops are saying, “We just need to get the insurance companies out of the mix so we can fix cars the way we’re support to fix cars: to OEM specifications.”
A recent Wall Street Journal article detailed the opportunity for OEMs to monetize the data produced by drivers and cites a McKinsey and Co. study that estimates the value of data monetization to exceed $750 billion by the year 2030.
The 2018 state legislative season saw several states consider mandating the use of Original Equipment Manufacturer (OEM) repair procedures. This issue has been discussed ad nauseum in the collision repair community.
When I visit shops, I look at a damage appraisal or two to see how the writer explained the repair. What I find is that they often don’t — and those damage appraisals generate more questions than answers.
What employee role in the body shop has changed the most over the last decade? Is it the painter, who has seen the widespread adoption of waterborne and UV-cured refinish products? Is it the body tech, working with new substrates, joining methods and vehicle electronics?
I’ve partnered with Raymond James Capital Markets to create a unique survey that leverages the research capabilities of Raymond James Capital Markets equity analysts and Supplement Advisory’s unique insight into the North American collision repair industry.
The tools learned in the study of propositional logic will enable estimators to overcome poorly formed objections during negotiations and will make researching, interpreting, and applying OEM research easier.
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