RELATED
- Classes at Hams Management Systems start again at end of January
Hams Management Systems is hosting an Efficient Shop Management class this month.
The class, on Feb. 28, will cover specific procedures, systems and checklists designed to make the management of a repair shop more efficient. It is AMI approved and runs from 9 a.m. to 4 p.m.
Covered areas include scheduling, service recommendations, service history, staff assignments, customer write up, RO procedures, arming the tech, in shop communication, service advisor procedures, canned jobs, estimating, inventory handling, parts acquisition, quality control, customer follow up, shop care, inspections and how to take a vacation without the shop falling apart.
To register, call Tom or Deb Ham at (616) 299-9298 or send an e-mail to [email protected]. The class is $175 or $150 if you register by Feb. 23. The class is limited to 20 students.
Hams Management Systems is located at 1550 Rupert NE, Grand Rapids Mich.
For more information, visit www.HamsManagementSystems.com.