Motor Age Garage

  • Thinking about a vehicle steering/suspension system, we must start where the tires contact the road. If this tire–to-road contact is not correct, then the ride quality suffers and the vehicle is hard to control.
  •   What do you tell somebody like that? In this consumer-driven world, folks tend to take their business elsewhere if they don’t like the merchandise or service.
  • We have to understand the code set criteria, and not just the inferred meaning of the code itself, when tackling drivability problems. We need to look at all available data instead of just focusing on one specific area.
  • The truck had a history of multiple electrical and drivability issues. The truck seemed fixed for a week or so then something would reoccur, forcing the truck back to the dealership. They were glad to let me take a stab at diagnosing it.
    Motor Age Magazine
  •   Problems like what I had with some spark plugs are the easy kind. But then there are the bait-and-switch problems that make us look like we’re incompetent, and those are the ones that bother some of us the most.
  • Vehicle inspections are a very common thing on all cars that come through our shops and are a great way to keep the shop bays filled with profitable work. Have you ever thought about using your scan tool as part of the inspection process?
  • We came across a 2006 Lexus IS 350 with a complaint of poor handling and unpredictable braking habits along with the occasional ABS light. It featured Vehicle Dynamics Integrated Management (VDIM), meaning it has more than just ABS.
    Motor Age Magazine
  • The first Dodge Grand Caravan came in a couple of weeks ago because the transmission had screwball shift patterns. It wasn’t slipping, but it didn’t shift gears consistently.
  • One of the most satisfying elements of being a trusted wrench person is the fact that we know what to do when most other folks run out of ideas. That’s why we get paid as well as we do.
  • When the 4.6L first appeared under the hood of brand new Crown Victorias back in 1992 (Town Car got it a year earlier), those of us who pounded the concrete and pulled steel in Ford dealership service departments expected a host of new problems. You
  • This van is kicking me around, Donnie told me. I had been out of the field for a few years, having traded my toolbox for a grade book, an office and classroom, laser pointer and a lab full of automotive students. My old friend and fellow drivability
  • Vehicles sitting on car lots can experience a lot of problems because they sit for long periods of time. Batteries aren't unhooked, and can drain. On this Dodge Caravan, the driver door lock was malfunctioning.
  • When I first started in this business, you could diagnose most running problems based on a generalized set of rules. Of course, this was in the day of carbureted engines and mechanical ignition systems. Today, the Engine Control Module (ECM) does a p
  • The Jeep Wrangler belongs to a fellow employee and just needed a routine oil change. A simple task, right? No matter what the customer complaint is, I always do a complete visual inspection so I can advise my customer on his or her car's current cond
  • For more than three decades, I almost always have looked forward to working on problems with new systems on a vehicle. After my first Prius brake-by-wire job, I’m a little more cautious these days!
  • The interview with the vehicle owner did not render much information, about the only thing I could find out was the A/C was not cold and it had been that way the short time he had owned the vehicle.
  • The woman who owned this 2002 L300 had a decision to make. Did she want to replace her Saturn with another nameplate or spend several hundred dollars getting this one back in the wind?
  • In these troubled economic times, we tend to hear a lot of people say that they don't have a lot of money for repairs, yet they want their cars fixed. Translation: Can you do this job well and do it cheaply at the same time?
  • The 2005 Chevy Cobalt that came to my shop on a car dolly had been sitting fallow for a couple years. It showed just more than 48,000 miles on the odometer when the owner left it with us, and we pushed it into the shop.
  • At times the diagnostic business can be a lot of fun and quite rewarding. Not too long ago I got a phone call about a 2006 Ford Taurus with some electrical problems. The complaints were the ABS light was glowing, the driver's seat would not move, the