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SOPs

Development, implementation of SOPs may be easier than you think
Two of the most significant reasons for having written SOPs are quality and cost control.
Presta Products releases SOPs on buffing and polishing clears
Presta Products has been working closely with coatings manufacturers to develop a series of Standard Operating Procedures (SOPs) to help body shops pick the right solution for buffing and polishing clears.
The importance of job descriptions in your shop
Writing up and implementing job descriptions and standard operating procedures is something that needs to be done and established before we can ever expect the shop to run like we want and need it to run.
Dave's Car Care relies on systems, processes to drive profits
Owner Dave Denmon redefined his the business into five key areas: management, technical operations, sales, personnel and marketing.
Driving shop improvements
As a repairer, we need to meet consumer goals and perform high-quality repairs that meet OEM standards and make a profit!
Developing and maintaining standard operating procedures: Part four
In all operations within the store, tasks have to be identified and placed in an order of importance. Why? Because some tasks have significantly more importance to the operation than others. The ideal way to start is by identifying the employees by job description and what their job requires them to do.
Developing and maintaining standard operating procedures: Part three
When building your workplace SOPs, always keep focus on the fact that your procedures should reduce waste, increase workplace efficiencies and streamline work processes.
Are you and your team prepared?
I think most of us who have ever owned or managed a business like to think of ourselves as being prepared to handle those surprises that the day might throw at us. The real question is, are we really ready? Is our staff ready? Do we have the training and skills to respond properly?