Repair shop management

  • Referral marketing is one of the least expensive and most effective ways to market your business. If you haven't already, create a referral program. This begins with asking for referrals and, possibly, offering a small gift as appreciation.
    Mark Probst
  • Learn what to do to motivate your staff to perform exactly how you want them to perform.
    David Rogers
  • At the Collision Industry Conference (CIC) in Las Vegas in November, a CIC sub-committee announced that over the coming year it will work with any interested insurers on developing a new formula for estimating cycle time (or “length of rental”) on initial repair estimates.
  • To create a business that builds generational wealth, it is important to understand the different options available to a business to achieve that growth. 
    Brad Mewes
  • Shop owners were able to learn from their own, as their peers shared real-world success stories from within their own four walls during the NAPA Expo 2015 in Las Vegas.
  • Our technicians, who are not sales people and certainly are not aware of the challenges we are facing as shop owners or service managers, do live in our community and it is certainly worthwhile to include them in our planning. 
  • Is it compassion or fear that is residing in you that is the overriding component in your decision-making process in holding your employees accountable? That is the real question.
    chris chubby frederick, ati
  • Business is going great and you have checked off nearly all of your goals in your current location, what’s next? For many shop owners attending Automechanika Chicago, the next step is opening another location.
    Tschanen Brandyberry