Shop Management

  • Even though social media can be time consuming, it is worth doing yourself. Here are some basics to help guide you through the social media maze.
    Kiley Fasano
  • A bad turnover is when an employee we value, who is an asset to our company, is leaving for reasons that are out of our control. Whatever the reason, when it is bad turnover we are not anticipating, we are typically not prepared or able to fill the position in a timely manner.
    chris chubby frederick, ati
  • This month, ATI Coach Geoff Berman is going to help you solve this problem. Geoff says there is a very good reason why they don’t want to change. Their sponge is dry. Let me explain.
    chris chubby frederick, ati
  • Marketing to your waiting room offers the opportunity to drive additional sales, build your brand and foster long-term relationships.
    Mike Giblin
  • Our customers might never look forward to visiting us with uncontrolled anticipation and glee; however, if we can get them to acknowledge and accept that we are there to assist them in keeping their car safe and reliable, we have accomplished something significant.  
    searchautoparts
  • Doing business and accepting online payments can help grow your customer base and sales, get paid for services, stay in touch with valued clients, and ensure security for both your business and your customers.
    PayPal
  • A purchase decision is based on the value they perceive at the time.
    chris chubby frederick, ati
  • Creating and implementing an employee wellness plan will have a very positive impact on your sales, your productivity and your profitability.
    searchautoparts
  • Though many of us still hold on to an earlier time of direct interaction with our customers, the ways that we engage our customers in today's service world demand that we step out from behind our counter and try new ways of attracting and retaining customers. 
    searchautoparts
  • As part of Mitchell 1’s continual product improvement process and in direct response to customer feedback, enhancements have been make to ProDemand, the company's  automotive repair, diagnostic and maintenance information software.  
    Mitchell 1
  • The next step, which today many progressive shops don’t talk too much about, is the understanding of having a personal business coach and mentor working behind the scenes with them on their business.   
    Bob Greenwood
  • Doing business and accepting online payments can help grow your customer base and sales, get paid for services, stay in touch with valued clients, and ensure security for both your business and your customers. 
    Katie Ochieano
  • When it comes to the things shop owners want to spend money on, marketing and advertising aren’t typically at the top of the list. But without marketing or advertising, you’ll never generate the revenue needed to fund new tool purchases or staff expansions.
  • Yodle's Lighthouse 360 combines marketing automation tools with new tools designed specifically to help local auto repair business owners manage their shop and grow profitably.
  • You can’t know unless you turn to the numbers. Plan your marketing to build the trust, value, and quality of your customer base.
    David Rogers
  • Mitchell 1 has released the latest updates to its Manager SE shop management system based on customer feedback that will streamline operations for auto repair businesses.    
    Mitchell 1
  • When a shop is called Smith Auto Repair, you have to do something special to stand out a bit. Fortunately Smith’s reputation is firmly founded on electrical repair, when they started off rebuilding generators, alternators and starters nearly 70 years ago in Yakima, Wash.
    Smith Auto Repair
  • We need to address reality, which means openly addressing change that must include a total review of how we do things to ultimately service the consumer at an absolute professional level that is required to capture their business and trust.
    Bob Greenwood
  • Vizoop offers everything you need to make social media marketing fast, easy, and effective. 
    Vizoop
  • The newly updated Rapid Profit Management (RPM) ToolKit™ from Auto Profit Masters gives shop owners the ability to have real-time updates on critical data, removing manual data entry from the equation.
    Auto Profit Masters