Shop Owner

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You might assume opening a repair shop post-Sept. 11 would have been risky; opening said shop in metropolitan Detroit during an economic downturn perhaps more so.
That doesn’t mean it can’t be done.
In 2002, the Fujarski family — father Larry, sons Karl...
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If I could teach you how you and your people could become more productive by just reading this article, would you consider it? I am sure this is not your first rodeo; however, this might be an approach you have not considered working on to increase profits in your business...

Rotary Lift customers know they can turn to Rotary Authorized Installers (RAIs) for superior vehicle lift installations, service and warranties. Soon, lift owners across the country also will be able to rely on RAIs for professional lift inspections, as Rotary Lift now...
ANCO®, The Official Wiper Blade of the National Hockey League®, is celebrating the upcoming NHL® playoffs by offering consumer mail-in rebates of up to $15 per pair of qualifying premium ANCO wipers purchased between March 1 and April 30, 2014.
The ANCO “...

Lincoln Educational Services Corp. welcomes the apprentice program Mopar X-Press to the Mahwah, N.J., campus of Lincoln Technical Institute. Mopar X-Press provides students with the opportunity to learn specialized technologies on Chrysler, Dodge, Jeep and RAM...
Kukui Corporation, a developer of marketing software solutions for the automotive repair industry, is teaming with Virtual Service Advisor, a new customer communication program. The program can be seamlessly integrated with Kukui’s revolutionary marketing platform,...
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Have you ever had an idea for a new way of doing something, suggested a different way to accomplish a task, only to be told no? If you were bold enough to ask, why not? The answer is usually something like, “We have always done it this way.”
Many of us started...
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In part one of this two-part series on educating today’s customers, I mentioned some basic criteria that we can start to share with the customer/client. It is important to build into your business budgets, money to develop material that educates the consumer on the...
Mitchell 1 announces powerful new search technology in its ProDemand™ repair information software that delivers complete OEM and experience-based information together in a single lookup. ProDemand with 1Search™ streamlines the search process by integrating data...
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Joe Sevart has been around the automotive industry since the mid-1970s when his father purchased a gas station he now operates as a full-service repair shop. But just this year, Sevart has been recognized by his peers with one of the biggest awards for today’s...
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Most of us sleep with a great coach; however, if you won’t listen to him or her, let me give you some suggestions before you hire a coach. I can save you time and money when you choose a coach, so let’s begin with “why?” Whether you want to stay the...
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Hybrid Services, San Juan, Puerto Rico’s leading hybrid auto care facility announces that it has joined The Hybrid Shop (THS), a growing international network of dealers committed to providing expert care for hybrid-electric vehicles (HEVs), as a Dealer Partner.
In...
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LAS VEGAS — Ford Motor Company is taking a big step forward this week, announcing a new 24-month, unlimited mileage warranty on genuine Ford parts.
“Ford is dedicated to constant improvement in everything we do. We’ve spent the last several years...
Walking through how to read today’s oil labels and decipher what chemicals truly are best for your customers’ engines, Kevin McCartney says it almost is like going through the five stages of grief.
You’ll start with denial and by the end, be bargaining to...
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I-70 Auto Service has achieved a 5-star rating under the Green Garage Challenge program. I-70, through NAPA’s new GreenCareSM Certification program, has committed to fight climate change that will enhance the company’s value and help preserve the environment for...