TCS, an ARI company, announced an expanded partnership with Carfax to integrate myCARFAX Service Shop tools within its point-of-sale solutions Tire Power® and TireWorks HD®. The integration will help dealers better identify additional maintenance opportunities to sell more services and bring customers back to their store.
All Tire Power and TireWorks HD subscribers that are myCarfax Service Shop members will have access to the newly-integrated tools, including Carfax Service History Check. Tire Power and TireWorks HD subscribers can view the reported service history for specific vehicles from a database that includes more than three billion service records. Then, using TireWorks HD Advisor, dealers can quickly quote service packages based on the reported service history from Carfax. In addition, dealers can enroll customers and their vehicles in myCARFAX.com, a free desktop and mobile app service that tracks a customer’s maintenance history and automatically sends service reminders when it’s time for their next visit.
“Speed, efficiency and superior customer service are vital to maintain and grow tire and auto service centers in today’s market, and we’re confident that myCARFAX delivers on all of these,” said TCS Vice President and General Manager Barry Reese. “Our expanded partnership with Carfax demonstrates our commitment to the ongoing success of independent tire dealers.” Tire Power, a complete business management software designed specifically for the tire dealer and repair shop, includes front counter tools, accounting, inventory management and connections to parts suppliers and distributors. TireWorks HD, an enterprise-level business management software for tire dealers and distributors with 10 to 10,000 locations, integrates with SAP, Microsoft Dynamics GP and Quickbooks, as well as over 50 third-party integrations and supply chain connectivity.
“There are many benefits to the integration of myCarfax with Tire Power and TireWorks HD, but none greater than the potential to improve customer loyalty and boost profits,” said Vern Poyner, General Manager at Carfax. “Before a customer even steps out of their car, shop owners and tire dealers can quickly evaluate the car’s current maintenance status to help recommend and support additional service ticket items. TCS is making their already powerful solutions even better.”
Dealers interested in learning more about Tire Power, TireWorks HD and the myCARFAX Service Shop tools should call 888.449.8473 or visit tcstire.com.
