Kukui Corporation, a developer of marketing software solutions for the automotive repair industry, is teaming with Virtual Service Advisor, a new customer communication program. The program can be seamlessly integrated with Kukui’s revolutionary marketing platform, equipping automotive repair shop owners with new knowledge about their customers and where they’re coming from.
“The amazing team at Kukui has created an award-winning technology platform that will allow the Virtual Service Advisor system to thrive and will greatly benefit shops that desire additional sales, better profits and unique purchasing insight from their service clients,” said Greg Buckley, developer of the Virtual Service Advisor program and owner of Buckley’s Auto Care in Wilmington, Delaware.
“The combination of Kukui and the Virtual Service Advisor system now offers the shop owner an enhanced view of the customer’s path throughout the marketing and sales funnel.”
The Virtual Service Advisor features an easy to use software that helps eliminate the frustration of lost sales at your counter. The Virtual Service Advisor not only starts the sales process immediately, but returns incredibly valuable customer information that allows your staff to know their true needs prior to the service event. The results are higher average ticket sales and a more transparent process for the customer. With the Virtual Service Advisor software, businesses “sell more without saying a word”.
“The Virtual Service Advisor is something every business can use. We chose to partner with them because after our extensive research, the data showed that at a minimum, every shop on the program pre-sold 15 percent more parts and services before the consumer got to the shop,” said Todd Westerlund, president of Kukui’s U.S. operations.
Under the partnership, Kukui customers will be able to sign up for the Virtual Service Advisor at a 30 percent discount. The price includes custom forms, headers and full analytic integration into the Kukui portal.
Kukui provides detailed data on how much business a shop owner’s marketing channels are generating. The company’s product suite also includes smart web pages that are optimized to boost sales conversion rates, a simple-to-use Content Management System that is integrated with a shop’s Point-of-Sale system and customer retention tools such as email service reminders.
Kukui will also be offering to waive design fees (a $999 value) for Virtual Service Advisor clients who want to subscribe to the Kukui platform.
For more information about Kukui, visit www.kukui.com or www.virtualserviceadvisor.com.
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