The award-winning automotive diagnostic videos created by Wells Vehicle Electronics have exceeded 3 million views on YouTube and are now being watched at a rate of more than 160,000 times per month.
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Over just the past 30 days, viewers have spent more than 436,000 minutes watching the more than three dozen videos, which detail the steps required to troubleshoot a broad range of vehicle driveability issues. The free videos, recently awarded “Best in Show” honors in the Automotive Communications Awards, are available in English and Spanish languages via the “Wellstech” channel and others on YouTube as well as the www.wellsVE.com website. Nearly 4,500 industry professionals now subscribe to the company’s three YouTube channels.
“Our Technical Services team has really led the industry – and certainly the vehicle electronics category – in creating timely, valuable and highly accessible technical information for the front-line professionals who drive the aftermarket’s success,” said Steve Hildebrand, director of marketing, Wells Vehicle Electronics. “The incredible popularity of this video series has gained the attention not only of our current and future customers, but also industry organizations as well as the headquarters staff at Google. Our video program is a model for content delivery within the aftermarket.”
Researched, written and produced entirely in-house by the Wells Technical Services team, each Wells video case study tackles a complex diagnostic challenge commonly encountered in automotive service facilities. The point of each segment is to help the technician complete a thorough and accurate diagnosis in the most efficient and effective manner possible, eliminating comebacks and ensuring maximum customer satisfaction.
The Wells video library now includes the following segments:
Trouble Codes
• No-Code Misfire Mode 6 Diagnostics
• P0101 Digital Mass Air Flow Sensor Diagnostics - GM
• P0122 TPS Diagnostics - Dodge Ram Diesel
• P0135 Oxygen Sensor Heater Circuit Testing - GM
• P0171 Challenging Lean Mixture Diagnostics - Chevrolet
• P0304 DIS Misfire Diagnostics - Ford
• P0341 Cam Sensor Testing and Replacement - GM
• P0401 EGR Troubleshooting - GM
• P0401 DPFE EGR Pressure Sensor Diagnostics and Repair - Ford
• P0406 EGR Diagnostics - Chrysler
• P0440 EVAP Diagnostics - Pontiac
• P0441, P0446 EVAP Vacuum Switching Valve - Toyota
• P0442, P0455 EVAP Diagnosis and Repair - Dodge
• P0505, P0507 Idle Air Relearn and Throttle Body Cleaning - Nissan
• 15-1 ABS, P0135 ABS Diagnosis and Repair - Honda
Part Installation and Replacement
• Blower Motor and Resistor Diagnostics - GM
• Cam Sensor Replacement - Chrysler - SU3019, SU3020
• Ignition Switch Replacement - Chrysler/Jeep - LS711, LS922
• Module and Coil Testing Replacement - GM Type I DIS DR 143, DR 148, C860
• Starter Solenoid Troubleshooting Replacement and Function - Ford
• Sticky Poppet Injector Diagnosis and Repair - Chevrolet/GMC
• P0341 Cam Sensor Testing and Replacement - GM
Part Testing
• 15-1 ABS, P0135 ABS Diagnosis and Repair - Honda
• P0101 Digital Mass Air Flow Sensor Diagnostics - GM
• P0341 Cam Sensor Testing and Replacement - GM
• P0505, P0507 Idle Air Relearn and Throttle Body Cleaning - Nissan
• Module, Coil and Crank Sensor Testing - GM Type II DIS
• No Crank / No Start Four Pin Relay Diagnostics - Jeep
System Functions
• Blower Motor and Resistor Diagnostics - GM
• Computer No-Communication - Saturn
• Early EGR Pressure Sensor Diagnoses and Replacement - Ford
• No Crank/No Start Four-Pin Relay Diagnostics - Jeep
• Odd Misfire Problems
• Starter Solenoid Troubleshooting Replacement and Function - Ford}
• P0304 DIS Misfire Diagnostics - Ford
• P0401 DPFE EGR Pressure Sensor Diagnostics and Repair - Ford
In addition to Web-based video training and an array of interactive resources offered through wellsVE.com, Wells offers a toll-free technical support hotline featuring Master and L1 ASE-certified technicians. This service is available at 1-800-558-9770, Option 3 (7:30 a.m. – 7 p.m. CST), or by email at [email protected].
