"Underpressure," the best team project from the University of the Aftermarket Leadership 2.0 professional development program, will present on the topic of succession planning for service dealers at the 2012 Global Automotive Aftermarket Symposium (GAAS).
The winning team is made up of: Courtney Carbone, director, member services, AAIA; Steve Chetwood, major accounts manager – NAPA West, NGK Spark Plugs; Rudy Epp, owner, Rudy's Auto Service; Adam Lee, vice president, operations, Lang Distributing, Inc.; and Sean Tucker, national account manager, Accessories Marketing, Inc.
"If a service dealer survived the unpredictable fluctuations in the economy during the past two years, then they should take the next step and plan to survive the predictable parts of their business that occur through aging and mortality," says Epp. "We need to think bigger. We're not just doing a job, we're building our own personal financial portfolios. We can only maximize our potential if we leave behind a 'turn-key' business."
The session will look at the sustainability of service dealers. It will challenge program groups and WD's to help protect their relationships with customers by mentoring service dealers in how to prepare their business for sale or transition their business to the next generation through proper family succession planning.
GAAS 2012 is May 16 and 17 at the Hyatt Regency O'Hare outside of Chicago. This presentation by the Under Pressure team will be held from 3:30 to 4 p.m. on May 16.
Leadership 2.0 consists of two five-day sessions conducted on Northwood University's Midland, Mich. and West Palm Beach, Fla. campuses, as well as off-site team research team projects. The best project was determined by the class last week in West Palm Beach during the final session for the 2011-2012 program.
For more information on GAAS, visit www.globalsymposium.org.
