Sale Away LLC has partnered with ContactPoint to integrate its new LogMyCalls platform into Sale Away’s highly acclaimed Pinnacle Performance sales/customer service training program.
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LogMyCalls will add call analytics and call scoring to the already respected Pinnacle Performance Sales/Customer Service Training Program. Produced and hosted by Sale Away LLC CEO, Steve Ferrante, the program targets tire/auto service sales and management personnel and focuses on best practices, strategies and techniques to improve customer relations and produce greater sales results.
“A major part of part of Pinnacle Performance customer service training company is improving the customer interface itself, with great importance on managing customer relations on the telephone,” Sale Away CEO Steve Ferrante says. “This partnership with ContactPoint to provide call recording and scoring is going to be an extremely valuable addition to our training tools, allowing us to monitor and coach performance improvements and truly measure the success of those we train.”
“Our partnership with Sale Away is exciting for us,” ContactPoint CEO Jason Wells says. “LogMyCalls will allow Sale Away clients to hear themselves interact with real customers on the phone. They can keep track of close rates and even improve revenue. Combining LogMyCalls with Sale Away is going to produce powerful results for businesses in the tire and automotive industry.”
For more information visit LogMyCalls.com or call 866-811-8880.
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