Identifix, a source of online and hotline vehicle diagnostic and repair information, has been selected as a AAA Automotive Preferred Supplier.
Identifix has created a special bundle of services that includes both its Direct-Hit and Hotline services. It will be available to all AAA Approved Auto Repair facilities across the U.S. and Canada.
The AAA Approved Auto Repair program was created to address one of the most frequent consumer complaints in America -- unsatisfactory automobile repairs. The Approved Auto Repair program does this by directing members and other consumers to the more than 8,000 AAA-approved repair facilities that meet and maintain high professional standards for training, equipment, cleanliness and customer satisfaction.
Program benefits include:
- Special AAA bundled services only available to AAA Approved Auto Repair facilities
- Quick and effective experience-based diagnostics for increased productivity and profitability
- Access to the largest database of pattern failures, specific vehicle symptoms, associated short-cut tests, and Confirmed Fixes
"We are honored and also very excited to be recognized as a AAA Automotive Preferred Supplier because our goals align so well," says Jeff Sweet, Identifix president. "We provide services that can help a shop be more efficient, and ultimately lead to the vehicle owner having a better overall service experience."
Direct-Hit is Identifix's subscription-based online diagnostic information source offering real-world, proven diagnostic and fix information.
It has been developed from more than 3.6 million Identifix Repair Hotline calls to the company's 45 ASE master certified technicians. Direct-Hit delivers more than 350,000 Hotline Archives that cover symptoms, associated short-cut tests and fixes and over 175,000 Confirmed Fixes. Direct-Hit is updated constantly with more than 6,000 new symptoms and associated short-cut tests and fixes added to the database each month.
For more information, call (800) 745-9649 or visit www.identifix.com.