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Mitchell 1 enhancements to ProDemand streamline user experience, search results

Wednesday, April 19, 2017 - 07:00
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With the latest release of the ProDemand auto repair information software, Mitchell 1 has enhanced several features to significantly improve the user experience and help auto repair technicians quickly find the information they need.

“The latest release of ProDemand includes some significant updates that have been requested by our users,” said Gary Hixson, senior market manager for ProDemand, Mitchell 1. “The new look and feel of the search results, along with the additional content, will be especially helpful and save technicians time as they seek out information to repair vehicles more efficiently.”

The 1Search results page has been simplified to show the “OEM Plus” results and the real-world SureTrack results side-by-side in two easy-to-view columns. This makes it easier to quickly find the relevant repair information for the selected vehicle. After typing in a search term, users will have immediate access to everything in the Mitchell 1 database relating to that search term for the selected vehicle, in an intuitive, user-friendly format.

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The Mitchell 1 editorial team has recently added to the connector end view diagrams in ProDemand to include all vehicles covered from 2002 to present. In conjunction with wiring diagrams and test procedures, the connector end view diagrams help technicians to properly diagnose a component and identify the correct pin for the wire.

Additional enhancements include:

  • Smarter results for older vehicles with non-SAE codes, giving auto repair technicians additional information and allowing them to select the correct code for their situation.
  • The Common Repair Procedures Graph that comes up with every search in ProDemand has been updated to deliver a more granular view of when components are replaced based on the SureTrack database of real-world repair records.
  • Improved tracking of SureTrack Community member activity, such as asking questions, replying    and answering questions.

To learn more about the latest ProDemand enhancements, visit the Mitchell 1 ShopConnection Blog.

For more information about Mitchell 1 products, call 888-724-6742, visit mitchell1.com, or locate an independent sales representative at www.mitchellrep.com.

About Mitchell 1:

Headquartered in Poway, California, Mitchell 1 has been a leading provider of repair information solutions to the motor vehicle industry for over 95 years. Mitchell 1 offers a complete line of integrated software and services to help automotive and commercial truck professionals improve productivity and profitability. ProDemand® optimized with SureTrack® is the most complete solution for OEM and real-world repair information and diagnostics. Manager™ SE is the industry standard for mechanical estimating and shop management information. The SocialCRM shop marketing service delivers automated marketing and customer outreach tools to help shop owners improve their bottom line profits. For the commercial trucking segment, TruckSeries provides information required to estimate labor times, diagnose and repair all makes of Class 4-8 trucks. Mitchell 1 is a recipient of the ASE Blue Seal of Excellence award. For more information about Mitchell 1 products and services, visit the company’s website at www.mitchell1.com.

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