Randy Epp quickly had to learn how to run his shop after his father passed away. He shared his story as the group Underpressure from the University of the Aftermarket Leadership 2.0 presented information on succession planning at GAAS.
Who is going to be taking care of vehicles in the future? If you look at the vehicle owner instead of the vehicle itself, you might be able to gauge how much business you’ll get in the next two to five years.
The Timken Company just announced enhanced features for its automotive aftermarket category management service, reflecting growing capabilities and additional value to Timken distributors.
Petty's Garage, Richard "The King" Petty's high-performance speed shop, will hold its second annual Spring Fling Car Show on Saturday, May 26, at the shop in Randleman, N.C.
Mac Tools recently announced the launch of five new specialty products for technicians and shop owners.
We will focus on the ECM-based systems in this article, and cover the BCM-based systems in a future article.
RepairPal has released its Top Shop network of trusted repair shops. Only high quality shops can qualify for inclusion in the network.
Diagnosing drivability problems can be really challenging, but it doesn't have to be when you have a systematic plan of attack.
When your car is returned the steering wheel has greasy paw marks on it, the radio presets are gone and the seat is so far back you can't reach the pedals. Even if the repair was done perfectly, doesn't this speak volumes about the service quality?
Political pundits say you need a certain "fire in the belly" to even consider running for President of the United States. It appears that same quality is also a necessity if you want to work on customs, classics, collectibles, hot rods and racers.

Special Reports

Program group members are filling their warehouses with mainly national label inventory, and are seeing sales increases thanks to improved product quality.