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NGK's CASE-accredited Advanced Drivability Training program scores high

Tuesday, February 21, 2017 - 09:00
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In late January, 2017, NGK Spark Plugs partnered with NAPA Auto Parts to provide technicians from northern Illinois with NGK’s first CASE-accredited Advanced Drivability Training program. NGK Technical Services Manager and CASE instructor, Jason Norwood, gave solutions to emissions-related problems technicians face every day, with great results. Participants of NGK’s first CASE-certified training showed a 43% increase in knowledge of course objectives.

NGK’s CASE-certified course teaches technicians to diagnose emissions-related repairs more efficiently and accurately. This ultimately prevents come-backs, unhappy customers, and high overhead costs for automotive repair shops.

Technicians who attend the Advanced Drivability Training learn the following objectives: diagnosing different sensor types (oxygen and AFR), diagnosing catalyst efficiency codes, using short term and long term fuel trims, properly analyzing sensor waveforms and using bi-direction controls when emissions testing with Mode $09. Techs also learn about scan tool functionality, such as Mode $06, previously used only by OEMs.
 
Part of NGK’s training program is analysis of the knowledge gained by course participants. These figures help to assess the training needs of mechanics in the field.  Of the 67 techs who attended NGK’s first CASE-accredited training in January, 85% scored high enough on the post-course exam to receive ASE Continuing Education Units (CEUs).   
NGK’s Advanced Drivability Training program is part of a broader commitment to the automotive aftermarket, through its continuing development of education in automotive technology and diagnostics.
 
For more information about NGK’s CASE certified training program or to schedule a class, contact Jason Norwood at 877-473-6767 ext. #7107 or at jnorwood@ngksparkplugs.com.

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NGK Spark Plugs – The World Leader in Spark Plug and Oxygen Sensor Technology

Since 1936, NGK Spark Plugs has been the world leader in technology, innovation, and world-class quality in the design of spark plugs and oxygen sensors. Today, NGK manufactures NGK Spark Plugs and NTK Oxygen Sensors for virtually every automotive manufacturer in the world.

NGK has built a reputation for quality and reliability, and a commitment to excellence continues to be the driving force behind the company’s advanced research and development programs. With state-of-the-art manufacturing, inventory, and distribution facilities, NGK is dedicated to providing customers with world-class products and services.

In addition to serving OE automotive and aftermarket customers, NGK also produces spark plugs for motorcycle, power sports, marine and small engine manufacturers. NGK also offers complementary product lines including resistor caps, spark plug wires, and high performance cables.

In North America, NGK is headquartered in Wixom, MI and maintains manufacturing, inventory, and distribution facilities in Irvine, CA, Sissonville, WV, and Chicago, IL.
Our Mission:
"We improve life through the environmentally responsible manufacture and precise application of advanced ceramic technologies for all of North America.  Focused on innovation and teamwork, we contribute to local and global economic growth by matching our products to our customers' visions each day, exceeding their expectations in quality, value, service and performance."

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