Mitchell 1 introduces Manager SE Truck Edition shop management software

March 7, 2017

Key features include built-in business reporting, an interactive work-in-progress dashboard, customer engagement tools, appointment scheduling, plate-to-VIN decoding and automated data recovery.

Motor Age Wire Reports

Mitchell 1 announces the release of Manager™ SE Truck Edition, shop management software for repair shops that service all makes of commercial trucks. The software was introduced in conjunction with the Technology & Maintenance Council’s 2017 Annual Meeting and Transportation Technology Exhibition, held Feb. 27- March 2 in Nashville, Tennessee.

Manager SE Truck Edition leverages Mitchell 1’s 20-plus years of expertise in developing shop management solutions, and delivers a complete system to help businesses that service medium and heavy trucks streamline repair processes, improve communication inside the shop, engage with customers, track performance, and increase revenue per repair order. Key features include: built-in business reporting, an interactive work-in-progress dashboard, customer engagement tools, appointment scheduling, plate-to-VIN decoding and automated data recovery.

Automotive repair shops that work on commercial trucks can easily expand the Manager SE shop management system to properly handle Class 4-8 trucks. Manager SE Truck Edition also integrates seamlessly with Mitchell 1’s TruckSeries repair information, giving independent shops that service trucks immediate access to repair information, trouble code diagnostic procedures, labor estimating and management tools on one platform.

“Until now, independent shops that service a variety of Class 4-8 vehicle brands and models were lacking a comprehensive repair and management system to streamline their businesses for maximum efficiency,” said Kristy LaPage, business manager for Mitchell 1’s commercial vehicle group. “We are pleased to offer this powerful end-to-end business solution to help shop owners simplify everyday tasks and improve overall productivity.”

The detailed overview of business activities and performance offered by Manager SE Truck Edition gives shops greater control and visibility to track vehicle repairs through every step of the process to be sure they are on schedule and contributing to the bottom line. Additionally, when combined with the optional ProPack customer communication toolbox, truck repair shops can quickly and easily build custom inspection worksheets specific to their needs.

For more information about Mitchell 1 products, call 888-724-6742, visit mitchell1.com, or locate an independent sales representative at www.mitchellrep.com.

About Mitchell 1:

Headquartered in Poway, California, Mitchell 1 has been a leading provider of repair information solutions to the motor vehicle industry for over 95 years. Mitchell 1 offers a complete line of integrated repair software and services to help automotive and commercial truck professionals improve productivity and profitability. For commercial truck repair shops, Mitchell 1 offers Manager SE Truck Edition to manage business operations, and TruckSeries to estimate labor times, diagnose and repair all makes of Class 4-8 trucks. On the automotive side, ProDemand^® optimized with SureTrack^® is the most complete solution for OEM and real-world repair information and diagnostics. Manager™ SE is the industry standard for mechanical estimating and shop management information. The SocialCRM shop marketing service delivers automated marketing and customer outreach tools to help shop owners improve their bottom line profits. Mitchell 1 is a recipient of the ASE Blue Seal of Excellence award. For more information about Mitchell 1 products and services, visit www.mitchell1.com.