2010 Technician Attitude Study

Jan. 1, 2020
In a world of information overload, consumers can turn in any direction to find guidance on what automotive products to purchase. But in the end, one route ? technician recommendation ? ultimately is the road most traveled.

In a world of information overload, consumers can turn in any direction to find guidance on what automotive products to purchase. But in the end, one route — technician recommendation — ultimately is the road most traveled.

Service repair segment respondents to the Aftermarket Business World Technician Attitude Study — fielded to the readers of sister publication Motor Age — reported that an overwhelming 59 percent of consumers took their advice when looking to purchase a product for their vehicle.

Find out what else technicians had to say about their product category purchases in the following Technician Attitude Study results.

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