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International Newsmaker Q&A Matthew Brown

Thursday, October 19, 2017 - 07:00
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An extensive in-house educational program at Lawson Products and its Kent Automotive division has long been an overriding priority for developing and delivering a wide array of training offerings to its international customer base.

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Matthew Brown, senior vice president of sales, brings more than 30 years of experience to his role. He joined Lawson in 2001 as regional sales director for Kent Automotive, and served as senior sales director for both the Lawson and Kent entities. Prior to being promoted to his most recent role, Brown was vice president of field services.

In his current position, Brown is responsible for leading the entire North American sales organization, including strategic and government accounts for Lawson and Kent.

Prior to joining the company, he was a district sales manager at the Unitog Co. (now Cintas), beginning his career as a sales representative for State Chemical.

Responding to questions posed by Aftermarket Business World, Brown recently provided a detailed account of the Lawson/Kent internal training programs.

Q: What is your philosophy regarding the benefits of training? How does it help the company?

A: Customers value our team’s technical knowledge; it’s part of our value proposition so we have to deliver it to our team so they can deliver it for our customers. Customers also look to us to keep them informed and prepared for industry changes and evolving technology; educating customers and preparing them for the evolution of aluminum repair is an example of this.

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