PartsTech Inc, an automotive e-commerce company headquartered in Cambridge, MA, awarded its first-ever Digital Innovation Award to NAPA Auto Parts for their continued excellence in B2B automotive parts e-commerce. The award was presented at AAPEX 2019 in Las Vegas, NV.
The battlefield is changing, and NAPA is leading the way.
“NAPA recognizes that - in a post-digital aftermarket - the battlefield is no longer which parts distributor has the best website, or who has the most features,” said Erik St. Pierre, Co-Founder of PartsTech. “The game is changing fast, and deep connectivity to repair systems is more important than ever. NAPA is differentiating themselves by applying digital tools to present their parts and services to customers in new and powerful ways. The PartsTech team, along with all of our repair shop users across North America, thank NAPA for their hard work and commitment to providing the tools and capabilities to meet customers whenever and wherever they choose to buy parts.”
Who is eligible for this award?
Every retailer, distributor or jobber who participates in the PartsTech platform is eligible to win. PartsTech considered hundreds of parts distribution partners, representing over 25,000 locations across the US and Canada for this inaugural award.
What are the judging criteria?
- Partner must offer significant functionality beyond the widely-accepted b2b e-commerce practices.
- Partner must advance the needs of repair shops by providing technology that reduces cost, increases efficiency, and allows repair shops to focus on what’s important - repairing vehicles and selling jobs.
- Speed and Reliability - Partner’s technology stack must be fast, reliable and highly optimized.
- Support - Partner must respond quickly to technical issues reported by mutual customers.
- Agility - Partner must be responsive to feature requests of PartsTech users and SMS partners.
- Future Focus - Partner must anticipate the future needs of repair shops and their customers, and proactively provide solutions today.
