ACDelco enhances tracking tool, adds training path

Every great training program has a tool to help track progress. ACDelco has updated its Learning Management System website to give users an at-a-glance snapshot of progress toward completion of technician training paths.

The enhancements allow participants to access the site through acdelcotechconnect.com, enter their log-in information and view a customized training status report in real time.

The status report shows all the training paths to which a technician is currently assigned, followed by a chart that identifies courses completed in each path. Those who complete select training paths (Brakes, Electrical, Engine Performance and HVAC) can receive a custom Training Excellence Specialist magnetic medallion for display in their shop.

When participants click on the [Click Here to Show Detail Summary] link, they can expand the chart to view detailed classes for each training path. They can click on the course number to view course details, enroll or test out of the course (selected courses only).

“Just as our Professional Service Center program participants are always looking for ways to better serve their customers, ACDelco is dedicated to making it easier for shops to access and track the training they need to grow their business,” says Greg St. Aubin, manager of training for ACDelco.

ACDelco also has added four new training paths to its training website to keep up with today’s technicians’ varying skills sets. They include:

• Automatic Transmission / Transaxle Specialist
• Body Electrical and Communication Specialist
• Light Duty Diesel Specialist
• Suspension and Steering Specialist

Adding a training path is easy:

• Click on the [Training Path] tab in the Manage My Training section from the Homepage
• Click on the [Add/Remove Training Paths]
• Select the training path(s) to add under the Add/Remove column
• Click [Update My Path]
• Click [Back to Training Path] to return and view newly added training paths.

ACDelco is offering a free test drive of selected online training courses for a limited time.

Even employees of shops that are not members of the ACDelco Professional Service Center program can visit www.acdelco.com/trainingtestdrive for a list of available courses. Click the Test Drive menu and select a course type. Click the View link next to the course and select Launch Course.

ACDelco recently enhanced its Learning Management System (LMS) to give shop operators a global, single point of access for technician training. This easy-to-use, Web-based application is designed to streamline both the delivery and tracking of training to save time, money and improve productivity.

To learn more about the ACDelco Professional Service Center (PSC) program, visit acdelcotechconnect.com or call 1-800-825-5886, prompt 0. To join the ACDelco Professional Service Center program, see your ACDelco representative.

About ACDelco: ACDelco markets quality parts for Chevrolet, Buick, GMC, Cadillac, Ford, Chrysler, Toyota, Nissan, Honda and most vehicles on the road today. To find an ACDelco parts retailer, visit acdelco.com or call 1-800-ACDelco.