Mighty Distributing gives Vertical Development award for service, support

Oct. 19, 2017
Vertical Development received the 2016-2017 Excellence in Service and Support award from Mighty Distributing System of America.

Vertical Development received the 2016-2017 Excellence in Service and Support award from Mighty Distributing System of America. This award represents efforts made through a partnership spanning over 15 years as Vertical Development has helped Mighty deliver unparalleled support for their franchisees and customers.

ShowMeTheParts provides Mighty with multiple solutions to deliver detailed parts information to their customers. When Mighty Distributing System of America needed help, they turned to Vertical Development to manage their catalog system. As this parts distributor has developed its business, Vertical Development helped them transition to the digital age and build their support network.

“Jay Wright and his team at Vertical Development have helped to make Mighty’s Product Information what it is today and none of this would be possible without Jay’s dedicated service and support. We look forward to continuing our partnership for many years to come,” said Adams Phillips, Director of Product Information.

While other parts outlets serve a mix of professional and consumer customers, Mighty specializes in providing parts to professionals, directly serving more than 12,000 repair facilities across America. They provide items for regular vehicle maintenance from air filters to oil as well as specialty equipment including transmission fluid exchangers and fuel rail cleaners. Sales and service is handled through a franchising system that Mighty supports through its web-based Tech Central service, which includes its parts catalog, technical library and training courses.

Mighty Distributing first partnered with Vertical Development in 2001 to create a catalog management system that evolved into their award-winning Mighty MIC Plus CD and Mighty Interactive Catalog. These catalogs are integrated into Mighty’s Enterprise Resource Planning (ERP) system, helping them manage their entire distribution system from purchasing to sales while being a key part of Tech Central.

Based on Vertical Development’s ShowMeTheParts database, Mighty’s interactive catalog provides franchisees and customers with detailed information on parts including specifications, applications, and photos. Using these tools continues to get easier with new features like the ability to find compatible parts by typing in or scanning a vehicle’s VIN, eliminating the guesswork needed to determine equipment options.

“We’re honored to receive this award. The proliferation of Internet and mobile access has opened up better ways to deliver information, letting us help Mighty provide the high level of service and support their reputation is built on,” said Jay Wright, President and Founder of Vertical Development

Mighty is headquartered in Norcross, GA and supports 107 U.S. distributors in 45 states and four international distributors. The Mighty System features local service, inventory management expertise, and training in conjunction with extensive offerings of OE quality underhood and undercar parts, chemical products, lubricants and shop supplies. The Mighty business model attracts independent repair shops, quick lubes, tire centers and new car dealerships across the nation and abroad. Mighty’s unique approach of dealing directly and exclusively with automotive professionals began in 1963. For more information, visit www.mightyautoparts.com.

Celebrating 30 years of innovating aftermarket catalogs and technology, Vertical Development, Inc. is a market leader in providing software solutions and services to the automotive aftermarket. For more information, visit www.VerticalDev.com, call (847) 609-9540, or email [email protected]

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