Epicor to help auto aftermarket businesses drive revenue through automated ‘pop-up’ analytics at point of sale

Nov. 12, 2019
Epicor Software Corporation unveiled a portfolio of automated widgets designed to help aftermarket parts distributors and service providers increase revenue by automating the delivery of vital product, application, account and other intelligence at the point of sale.

Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, has unveiled a portfolio of automated widgets designed to help aftermarket parts distributors and service providers increase revenue by automating the delivery of vital product, application, account and other intelligence at the point of sale.

Rather than requiring a user to access business intelligence through discrete software, the new Epicor IDA widgets automatically appear based on keywords entered into any of a wide range of browser-based solutions, including electronic catalogs, shop management systems, and Microsoft Outlook email. A parts counterperson or repair shop service writer looking up “2015 Honda Accord Sport,” as one example, would be presented not only with corresponding parts and labor information, but also a pop-up snapshot of leading, vehicle-specific service needs based on parts demand. The user can gain deeper insight by clicking on the widget to connect with subscription-based analytics available through Epicor.

“These new tools put Epicor on the leading edge of a trend known as ‘pervasive analytics,’ where we can deliver valuable vehicle, product and customer intelligence directly to the point of decision,” said Rod Bayless, senior director, industry data analytics, Epicor. “We expect this portfolio of tools to ultimately help drive sales and transactional efficiency at every level of the industry, including in the vehicle repair bay.”

Epicor is offering free demonstrations of its new parts replacement rate widget, which ranks part demand by vehicle application across multiple product categories, and a customer account management widget that automatically provides account status, purchase trends and other key information when an authorized user enters the customer name into an integrated browser-based solution.

To learn more today about these and other Epicor automotive solutions, call 888.463.4700 or email [email protected].

Sponsored Recommendations

Snap-on Training: Approach to Intermittent Problems

Snap-on's live training sessions can help you develop your own strategy for approaching vehicle repair.

Snap-on Training: ADAS Level 2 - Component Testing

The second video for Snap-on's comprehensive overview of Advanced Driver Assistance Systems (ADAS), covering the fundamental concepts and functionalities essential for automotive...

Snap-on Training: Intro to ADAS

Snap-on's training video provides a comprehensive overview of Advanced Driver Assistance Systems (ADAS), covering the fundamental concepts and functionalities essential for automotive...

Snap-on Training: Guided Component Tests Level 2

The second video for Snap-on's comprehensive overview of Guided Component Tests, covering the fundamental concepts essential for diagnostic procedures.

Voice Your Opinion!

To join the conversation, and become an exclusive member of Vehicle Service Pros, create an account today!