Articles by Scott Luckett

Work is underway to extend the automotive data standard to fully support the requirements of heavy duty parts manufacturers and distributors.
Scott Luckett
There is one investment that many distributors and retailers in the aftermarket are making today. There is an industry standard for the inquiry and order of drop ship and special order products. It’s called Internet Parts Ordering or IPO.
Scott Luckett
By 2020, 90 percent of the vehicles sold in the U.S. will be equipped with technology that communicates with the OE vehicle manufacturer and their dealer network.
Scott Luckett
Is there a magical moat around the auto parts business filled with millions of SKU’s and lightning fast delivery requirements that will protect it and dissuade Amazon from buying a top-three auto parts retailer?
Scott Luckett
Big data is big business and as it stands now, the aftermarket is not in the game. Vehicle manufacturers are the only ones with access to this data and they have signaled their concerns in making it available to the car owner or the parties of their choosing.
Scott Luckett
Paper catalogs are dead. We just haven’t had the memorial service. Until the industry supports the exchange of applications for all classes of vehicles and machines, the burden to print catalogs remains.
Scott Luckett
Today’s Amazon is yesterday’s AutoZone. They don’t feel an obligation to do things the way they’ve always been done. And they are constantly innovating to hone in on those things that customers value the most.
Scott Luckett
Before any executive takes the time to read a proposal for a major investment that relies on perfect data, they should ask their chief data officer, “what’s the quality of our data?”
Scott Luckett