Articles by Alan R. Segal

If employees in auto parts stores could have it their way, would they vote Amazon out of the marketplace? Scores of counter people who serve on the frontlines are at risk of being replaced by e-commerce technologies.
Alan R. Segal
While investors and many industry executives are preoccupied with the Amazon DIY threat, they should not downplay Amazon's interest in the commercial repair shops, which represents $95 billion in market share.
Alan R. Segal
With Amazon selling auto parts online, it's clear that digital cataloging is more critical than ever. Amazon’s key aftermarket vendors understand the interconnectedness of the entire online shopping experience that revolves around a content-rich catalog.
Alan R. Segal
Too many companies are shortchanging their profit potential by incorrectly pricing their products and services. By setting prices relative to what consumers value, not off cost, companies are better positioned to generate windfall profits for the long run.
Alan R. Segal
As a former buyer and category manager, I experienced the unintended consequences when a department cuts back on staffing.
Alan R. Segal
Many smaller retailers and WDs are unaware that supply chain financing, a popular deferred payment program, exists even though it is used by some of their suppliers.
Alan R. Segal
Managers who want to learn more about their rivals, customers or suppliers have much to reap from a trove of objective material in a 10-K.
Alan R. Segal
A customer-centric approach rather than a product-centric attitude is fundamental for generating superior business outcomes for the retailer and WD selling to the DIYer, commercial and jobber segments.
Alan R. Segal