Opinion | Commentary

  • Retail parts stores and code readers don’t mix well. Even worse, the fact that they use code readers openly and freely for many customers furthers the public perception that code readers are magical tools.
  • Truck manufacturers, truck fleet owners and their trade groups greeted the Obama administration's new proposal on fuel emissions with some trepidation. They support reduction of greenhouse gas (GHG) emissions and improvements in gas mileage, as long as the payback for the new technology is not too onerous, and the standards are achievable for manufacturers.
  • First, keep in mind that a large percentage of the software used on cars is not directly developed by the OEMs; it is actually developed by suppliers with names you would probably recognize – more on this later.
  • Think about how much easier your business’s daily activities would be if each step, each process, each requirement were clearly identified.
    Keith Manich
  • Market intelligence helps members and others make strategic decisions about new product introductions, budgeting, competitive pricing, allocation of promotional resources, geographic distribution of product and more.
    Auto Care Association
  • The well-documented explosion of light vehicle sales in China will create a vast aftermarket and opportunities for aftermarket suppliers.
  • The independent automotive aftermarket has a history of making bad decisions and 99.99 percent of what’s happened to us is based on stupidity and a lack of foresight. 
  • NHTSA is wondering whether, and how, it should order additional authorized repair facilities, or any other regulated entity, to aid Takata and/or manufacturers in the timely completion of remedy programs.
  • Before I start my tirade, I want you to know how I feel about women working in the industry. I am 100 percent in favor of women doing whatever they want to in auto repair, except for bashing all men who work in it.
  • The Overseas Automotive Council (OAC) survey respondents reported that overall business conditions in the global marketplace are good. While OAC members are positive about global markets, many report that they are tracking the impact of the strong U.S. dollar on exports.
    Ben Brucato
  • Now let’s take a look at female and male employees. An employee is an employee, right? Well, if we were an androgynous species I’d agree with that. The most interesting thing that I’ve noticed is that both men and women are difficult to manage.
  • I attended the NAPA Expo in May where the NAPA folks did an absolutely stellar job with this event for their extended family of 18,000 people.
  • Congress is feverishly holding hearings on reauthorization of the highway bill, which will mean changes to highway safety laws, including, possibly, to reporting requirements for tire retailers. In addition, Congress will at the same time have to legislate new sources of funding for the federal highway grant program.
  • When you’re on the receiving end of a delivery, you don’t really care how it got to you as long as you get what you ordered and it arrives undamaged and on time. However, if you’re a manufacturer or distributor and are responsible for delivering the right goods to the right place on time, you should have a keen interest in the logistics behind the delivery method.
  • The winners and losers in the age of digital distribution will be distinguished by what they sell as much as how they sell.
    Scott Luckett
  • With the old system, they had a limited ability to capture important information on customer buying patterns. They couldn’t easily spot a sudden decline in friction purchases, for example – a decline that likely meant another jobber had gained that business. They were spending hours each day on price maintenance rather than focusing on building sales.
    Scott Thompson, Epicor
  • What does this push into Big Data by automakers mean for the expansive automotive aftermarket?
    Brian Lindenmeyer
  • Today you can get just about any type of maintenance or repair information online which, according to a 2013 survey by online retailer AutoPartsWarehouse.com, is a key reason for do-it-yourselfers (DIYers) to shop online.
  • It’s possible to use the high sales of certain products to lift other products higher. For example, electrical, steering and suspension parts, as well as fluids and lubricants, all pair well with new brakes
    Kevin McGirl
  • To remain relevant in the era of Amazon, Google and the rest, every business in the aftermarket value chain must come to work a little scared and paranoid every day. Look at your business like a customer would – online and with a mobile device – and ask yourself if this is the experience you want to deliver.
    Scott Luckett