AutoZone Inc. reported net sales of $2.6 billion for its third quarter (12 weeks) ended May 7, 2016, an increase of 4.0% from the third quarter of fiscal 2015 (12 weeks). Domestic same store sales, or sales for stores open at least one year, increased 2.0% for the quarter.
Standard Motor Products has signed an agreement to acquire General Cable Corporation’s automotive ignition wire business in North America as well as a subsidiary in Mexico for approximately $71 million.
NGK Spark Plugs (U.S.A.) announces the appointment of Yoshitaka Narita, a managing officer of NGK Spark Plugs Co., LTD., to the position of president and chief executive officer of NGK Spark Plugs (U.S.A.), Inc.
The winners of the Professionals’ Choice Hollywood Exotic Driving Promotion recently returned from a weekend of VIP treatment that included driving several exotic cars at the California Speedway and a VIP experience at Universal Studios Hollywood.
The new OSHA standard goes into effect on June 23, 2018 and establishes a new permissible exposure limit (PEL) for respirable crystalline silica that is half the old standard. This new PEL will affect a broad range of auto parts manufacturers, according to a chart published by the OSHA.
The next generation of motor vehicle aftermarket leaders will gather at Northwood University in Midland, Mich., in late August for the start of the University of the Aftermarket’s Leadership 2.0 class.
Consumer complaints about vehicle software have been growing steadily over the past several years, and 2016 is already on pace with the record-setting level of 2015, according to data collected by J.D. Power through its SafetyIQ program.
Thorough training is a must for warehouse distributors, retail managers, sales personnel and installers of aftermarket audio and infotainment equipment in the increasingly complex and sophisticated $2-billion mobile electronics segment.
More than 300 guests, including employees, government officials, representatives of the North American auto industry and other VIPs, attended a celebration on May 20 of the 100th anniversary of Tenneco's (NYSE:TEN) iconic Monroe Shocks and Struts brand at the company's global aftermarket facility in Monroe, Mich.
The Auto Care Association hosted eight companies on a trade mission to Lima, Peru, May 17-19, the first in a series of trade missions that will be organized as part of the Market Development Cooperator Program (MDCP) award from the U.S. Department of Commerce.
Joe Richards, director of research and market intelligence at Cox Automotive, spoke to Aftermarket Business World about the company's 2016 Maintenance and Repair Study, which found that dealerships only capture 30 percent of total service visits
While overall customer satisfaction with dealership service continues to rise, satisfaction rates for recall-related repairs declined for the first time in six years, according to the J.D. Power 2016 Customer Service Index (CSI) Study. That drop has accompanied a record number of recalls.
Some dealerships are boosting the image of their technicians in how they treat them. If the aftermarket is going to keep up, it will have to do the same and stop treating them as “second-class citizens.” The dealers and independent repair shops that treat them as professionals will be the winners.