Fix Auto USA has selected the CCC ONE® Total Repair Platform as the technology platform for Fix Auto’s expansive network of repair facility franchises. Fix Auto will realize new efficiencies and deliver even more value to its customers by standardizing its operations, from estimating to consumer satisfaction services.
“The decision to move to a single platform marks a milestone event in the evolution of the Fix Auto organization,” says Fix Auto President and COO Paul Gange. “Collectively, we value a commitment to leveraging technology in support of intelligent decision-making and remaining true to our principles of transparent operations. With a single platform across the entire Fix franchise network, we gain further transparency into our operations in real-time, enhance our competitive position, and most importantly, we are better equipped to service our insurance and vehicle owner customers.”
“The Fix Auto team has always understood the importance and value of providing its members with the tools, technology and support needed to compete in our fast-paced industry. We’re proud to be selected by Fix Auto and look forward to expanding our work with the Fix Auto repair facilities that already use CCC ONE™ products,” says Joseph Allen, GM of CCC’s Automotive Services Group.
Today, the majority of Fix Auto repair facilities use CCC ONE. Fix Auto selected the CCC ONE™ Innovate package, which includes a comprehensive product suite to help drive performance, create efficiency in each shop’s daily workflow, and deliver a superior consumer experience.
