ABRN asked industry participants from a variety of perspectives – collision repairers, insurers, vendors and consultants – to take a shot at what they foresee happening in our segment of U.S. economy.
Glaser’s Collision Center and Lefler Collision & Glass have each been hosting Ladies’ Night events for over 5 years to give women in their communities an opportunity to learn about automotive maintenance and collision-related information in an unintimidating environment.
Customers have their own set of expectations when their vehicle enters your parking lot, and the level at which you address these expectations will either make or break your relationship with that customer.
In addition to selecting top-notch people with little or no body shop experience and training them to meet their desired performance, leveraging the technological, management and educational expertise provided by key suppliers is an important asset for driving profitability at Glaser’s Collision Center.
Our Collision Repair newsletter from ABRN provides up-to-date news, innovative products, technical discussions and shop management features designed to enhance your business. Published every Tuesday and Friday