Shop Owner

A lot has changed in the world of parts procurement. Think back to the days when all that was required were three phone calls to trusted, known, local vendors. Think about how relatively small and uncompetitive the parts market was. It was full of manual labor, time and...

The news peppers us with more stories every day of businesses and lives destroyed by active shooters, whether they be disgruntled employees, angered spouses or someone off the street.
You can’t predict when and where this may happen, but you can prepare your business...

“I can’t get good help!” “If I could just find the right people.” “No one seems to want to work anymore and they keep leaving.” These are common phrases I hear from business owners and executives. I want to talk about how to hire...

On June 14, ASA board member Bob Wills and Washington, D.C., Representative Bob Redding joined with other automotive industry leaders at the Automobile Industry Tax Reform Listening Session at the White House. Gary Cohn, director of the National Economic Council, spoke to...

Here’s a quick question for you: What’s the biggest single check you write out of your business account most months? I’m betting it’s often the one to the paint jobber from which you buy your liquid and allied products. I know in a recent month for...

For small business owners, the whole conversation about business culture is a difficult one. Most feel they don’t have time to get that “deep” into their business thinking, due to the day-to-day grind. However, the more one understands about the culture...

Management Success held its annual Top 20 Meeting for collision shops May 18-21 at A&J Collision Repair, an 18,000 sf auto body repair shop located approximately 30 miles north of Little Rock.  
Throughout the course of the three-day weekend, collision shop owners...