GFS expands aftermarket service, support capabilities

June 6, 2018
Global Finishing Solutions (GFS) is excited to announce the development of a new business unit that will better align departments to support the growing needs of GFS’ customers for aftermarket service and support of their equipment.

Global Finishing Solutions (GFS) is excited to announce the development of a new business unit that will better align departments to support the growing needs of GFS’ customers for aftermarket service and support of their equipment. GFS’ field services, parts and filters sales, preventative maintenance and service, and technical services departments are now consolidated under the newly formed aftermarket business unit, which provides service, support, replacement parts and preventative maintenance plans to GFS customers, distributors and national accounts.

“GFS is dedicated to providing exceptional service and support to our customers and distribution partners throughout the sale and lifecycle of our products,” says Jim Faragher, president of Global Finishing Solutions. “This new business unit will allow us to expand our service and support capabilities, decrease response times and ensure GFS provides exceptional after-sale experiences for all of our customers.”

Jim Nelson

GFS has hired Jim Nelson as the new vice president of the aftermarket business unit to help guide and support GFS’ internal support teams, national accounts, customers and distributors. Nelson comes to GFS with more than 20 years of leadership experience in aftermarket and service positions for capital equipment manufacturers.

“I am excited to have the opportunity to contribute to the growth and success of GFS, and to work with our internal teams to develop product and service solutions that deliver the best possible customer experience,” says Nelson.

Nelson’s proven leadership, coupled with an excellent team of internal sales associates, field technicians and support representatives, will allow GFS to continue to deliver on its dedication to providing excellent service and support of their products well beyond the sale.

Sponsored Recommendations

ZEUS+: The Cutting-Edge Diagnostic Solution for Smart, Fast, and Efficient Auto Repairs

The new ZEUS+ simplifies your diagnostic process and guides you through the right repair, avoiding unnecessary steps along the way. It gives you the software coverage, processing...

Diagnostic Pre- and Post-scan Reports are Solid Gold for Profitability

The following article highlights the significance of pre-scans and post-scans, particularly with Snap-on scan tools, showcasing their efficiency in diagnosing issues and preventing...

Unlock Precision and Certainty: TRITON-D10 Webinar Training for Advanced Vehicle Diagnostics

The TRITON-D10 lets you dig deep into the systems of a vehicle and evaluate performance with comparative data, systematically eliminating the unnecessary to provide you with only...

APOLLO-D9: Trustworthy Diagnostics for Precision Repairs

The APOLLO-D9 provides the diagnostic information and resources you need to get the job done. No more hunting through forums or endlessly searching to find the right answers. ...

Voice Your Opinion!

To join the conversation, and become an exclusive member of Vehicle Service Pros, create an account today!