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WASHINGTON, D.C. — California’s Department of Insurance (DOI) will hold a public hearing to provide all interested parties the opportunity to present comments about a new regulation on Insurer Recommendations of Automotive Repair Dealers.
The purpose of the regulation will be to provide guidance and specificity to insurers with respect to the nature and degree of involvement they may have in a consumer’s choice of an automotive repair dealer.
The proposed regulation says, “Except when a referral is expressly requested by the claimant, after a claimant has chosen an automotive repair dealer, the insurer shall not suggest or recommend that the claimant select a different automotive repair dealer.”
The proposal continues to define the consumer-insurer relationship: “a claimant has chosen an automotive repair dealer when the claimant has specified to the insurer a specific automotive repair dealer.” The regulation, if approved, also defines what it determines “suggest or recommend” includes as far as insurer actions.
The public hearing will be held Feb. 25 at the Capitol Mall in the Employment Development Department Auditorium in Sacramento, Calif. Interested parties can submit written comments if they cannot attend.
To see the text of this regulation, visit ASA’s legislative Web site, www.TakingtheHill.com.
