Mitchell has announced a new technology partnership with izmocars to provide body shops with better customer engagement, increased accessories sales and more streamlined workflows.
Like this article? Sign up to receive our weekly news blasts here.The izmocars accessories sales solution, AddOnAuto (AOA), integrates into the RepairCenter ToolStore, allowing auto body repair shops to connect to it directly from RepairCenter.
"Integration of the AOA system into the Mitchell Repair Center is a major milestone in the world of body shops," said izmocars Vice President Sidney Haider. "It can increase body shop sales significantly by providing customers with the ability to enjoy 'virtually' adding hundreds of parts and accessories options customized to their vehicle – and then turn that great virtual experience into a reality – all while enabling increased streamlining of the shop's back end operations. Greater sales plus greater efficiency equal greater profits."
The RepairCenter ToolStore is a dynamic market place designed to empower body shops to connect with their mission critical collision repair trading partners and third party add-on tools in order to streamline workflows and run their businesses more profitably and efficiently. The addition of AOA to the ToolStore means that auto body shops now have greater opportunities to upsell customized accessories and parts, the company said. Add On auto offers customers a more engaging, self-directed experience where they can configure their exact vehicle with accessories, allowing them to see what their vehicle would look like with the desired additions. Other advantages include the capacity for shops to automatically calculate pricing, purchase any chosen parts and coordinate installation while the vehicle is being repaired.
"Being able to pursue additional parts revenue opportunities will resonate well with our shop customers and we are very pleased to be the first information provider to feature a virtual showroom experience through Add On Auto in RepairCenter," said Peter Lovasz, Senior Director of Mitchell Repair Solutions.
RepairCenter is built on the strength of Mitchell's market-leading business management solutions, repair information content, and customer experience management functionality. RepairCenter's flexible design allows auto body shops to select the exact tools they need to create a customized Workspace. The RepairCenter ToolStore is like having every tool in the industry on hand for the collision repair workflow, whether it's for parts procurement, paint, rental, compliance, analytics or other key elements of the repair process.
To learn more about RepairCenter, visit www.repaircenter.mitchell.com, or to get additional information about building an application in the ToolStore, contact Mitchell at RepairCent [email protected] or at 800-238-9111.
