Mitchell announced a new technology integration with LKQ Corporation (LKQ) as a partner in the RepairCenter ToolStore, making it possible for auto body repair shops to engage with LKQ’s parts procurement solution directly from the RepairCenter Workspace.
Like this article? Sign up to receive our weekly news blasts here.RepairCenter ToolStore is a market place that allows body shops to connect with collision repair trading partners and third party add-on tools that help shops streamline their workflow. It features solutions across multiple categories such as paint, rental, parts, analytics, accessories, compliance, digital marketing, customer satisfaction and more.
LKQ’s proprietary “LKQ InTouch” electronic ordering system for aftermarket and recycled parts is now seamlessly integrated into RepairCenter through the ToolStore. Data is captured automatically through integration with RepairCenter and passed on to LKQ InTouch technology for real-time access to LKQ’s aftermarket and salvage parts inventory. This simplifies parts lookup and ordering and allows shops to conduct their parts procurement activities within the RepairCenter Workspace, Mitchell said.
“Having the LKQ InTouch technology solution integrated into RepairCenter takes parts procurement to a new level by allowing users to interact with our parts portal on a real-time basis,” said Terry Fortner, Vice President of Industry Relations and Marketing Development at LKQ Corporation.
LKQ and Mitchell have been working with CARSTAR, which adopted the RepairCenter integrated solution, to fine tune the new application. “CARSTAR has been an outstanding partner and played a major role in validating our approach. They are truly committed to customer satisfaction and delivering the highest quality repairs to their customers’ vehicles in the shortest possible time. We’re excited to see their shops leveraging best practices in real-time parts procurement,” said Fortner.
In addition to passing data to facilitate parts lookup and ordering, the RepairCenter ToolStore also provides the ability to receive data back from LKQ InTouch technology. This two-way integration allows shops to eliminate the manual steps required to update relevant parts costing and estimate information in RepairCenter, further simplifying workflow. LKQ InTouch technology is offered at no additional cost in the RepairCenter ToolStore and takes one click to activate, Mitchell said.
“Enabling LKQ’s integration with RepairCenter through the ToolStore is another example of how Mitchell is connecting the collision repair industry and underscores our commitment to bring technology-driven innovations to the marketplace,” said Peter Lovasz, Senior Director of Mitchell Repair Solutions." We are delighted to have LKQ participate in the ToolStore to give auto repair facilities a much more efficient parts procurement workflow and real-time access to LKQ’s vast inventory of quality aftermarket and salvage parts.”
