Service King names Stuart Crum as Chief Operating Officer

Oct. 7, 2016
A longtime industry thought-leader with experience spanning numerous international automotive brands, Crum joins Service King after serving as President and Chairman of Bridgestone America Retail Operations.
Service King Collision Repair Centers®, an industry-leading operator of high-quality, comprehensive collision repair services with locations across the U.S., today announced the organization has officially named Stuart (Stu) Crum to the newly-created role of Chief Operating Officer (COO). A longtime industry thought-leader with experience spanning numerous international automotive brands, Crum joins Service King after serving as President and Chairman of Bridgestone America Retail Operations. He will begin his new role with Service King at the organization’s home office in North Texas.
Stuart Crum

“It is an honor to join Service King’s world-class executive team,” said Crum. “The organization is in the midst of explosive national growth, grounded in exceptional operations with a focus on the customer and its teammates. Service King’s reputation for superior repair service and a family atmosphere makes this a phenomenal opportunity to join an already high-impact leadership team.”
 
As Service King COO, Crum will provide national oversight of the company’s network of collision repair operations at 304 U.S. locations.
 
“We are immensely proud to welcome Stu Crum to the Service King family,” said Chris Abraham, Service King Chief Executive Officer. “His tremendously impressive background in the automotive industry, which spans a variety of key leadership roles, will immediately influence Service King’s operations in a positive manner for our teammates, customers and business partners. We look forward to working together in our mission to be the collision repair operator of choice.”
 
As President of Bridgestone’s Retail Operations, Crum oversaw the organization’s 2,200 locations and 23,000 employees across its portfolio of brands including Firestone Complete Auto Care, Tires Plus, Hibdon Tires and Wheel Works, which together make up a $4 billion business unit.
 
Prior to his post at Bridgestone, Crum served as President of Jiffy Lube International and also held several key leadership positions at Shell including Vice President of National Accounts, North American Automotive Consumer Products and more.
 
Service King, which is celebrating its 40th Anniversary in 2016, has grown exponentially across the U.S., opening more than 100 new repair centers in the previous 24 months. The company employs more than 6,000 teammates with plans to continue its strategic growth initiative. For more information on Service King, visit the company online at www.ServiceKing.com or follow on Facebook, Twitter and Instagram
 
 
ABOUT SERVICE KING COLLISION REPAIR CENTERS
Service King Collision Repair Centers®, with more than 40 years of experience in the automotive repair industry, is a leading national operator of comprehensive, high-quality collision repair facilities. The organization is consistently recognized for its commitment to customer satisfaction, quality workmanship and giving back to the industry through innovative training and recruiting initiatives. Service King traces its roots back to Dallas, Texas and founder Eddie Lennox who opened the very first Service King in 1976. Today, Service King operates locations in 23 states across the U.S. In 2015, Service King was named the No. 1 Best Place to Work by both the Dallas and San Antonio Business Journals. For more information and to find a local Service King, visit www.ServiceKing.com and follow Service King news on Facebook and Twitter.
 

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