NSF International, with more than 70 years of global independent certification expertise, has now certified more than 200 ABRA Auto Body & Glass repair centers via the NSF Collision Repair Shop Certification Program. ABRA, a leading national vehicle repair company, was the first to earn NSF International collision repair certification.
“NSF International’s independent certification program goes beyond a typical validation program to evaluate a shop’s ability to conduct quality repairs,” said Dave Parzen, Senior Project Manager, NSF International. “Repair shops certified by NSF International have been thoroughly evaluated to verify they provide high-quality repair and service to their customers.”
“We are pleased to have more than 200 of our repair centers now certified by NSF International and continue to work toward earning NSF certification for every ABRA repair center location,” said Scott Krohn, ABRA’s Executive Vice President of Operations. “Independent NSF International certification is confirmation of our ongoing commitment to providing superior quality repairs and exceptional customer service.”
To earn NSF International certification, each of ABRA’s certified repair centers must meet and continue to conform to the following requirements and are audited at a minimum annually:
Perform high-quality, consistent repairs
Use and maintain proper equipment for the job
Have qualified and trained personnel
Use quality parts for repairs
Respond promptly to complaints and consumer feedback
Utilize modern computer estimation systems
Provide excellent customer service
Consumers can select a shop that has earned independent, third-party certification from NSF International to repair their vehicles by looking for The NSF Certified Collision Repair Shop mark and using NSF’s certified listings to find shops.
