General manager named at CARSTAR Metcalf

CARSTAR Auto Body Repair Experts, North America’s largest multi-shop operator network (MSO), is looking toward how collision repair shops will operate in the future as it expands the staffing and leadership at its flagship corporate research and development facility, CARSTAR Metcalf, located in Stilwell, KS. Reese Brunette joins CARSTAR’s corporate leadership team as the general manager for CARSTAR Metcalf, bringing aproven operational background and expertise in the implementation on system-wide technology platforms. Brunette has more than 10 years of experience in the collision industry.  He most recently served as a senior industry consultant for Suburban Auto-Body in St. Paul, MN.  He also worked for ABRA Auto Body and Glass for five years as an estimator, then as a general manager in ABRA’s high-volume shops, where he helped implement Mitchell ABSe.  In addition, Brunette worked for a five-chain MSO in Minnesota as multi-unit general manager. He is I-CAR certified. As the general manager of CARSTAR Metcalf, Brunette will be responsible for managing day-to-day operations, leading the production and administration teams, delivering performance targets, leading  CARSTAR’s research and development, and working with the Operations team on implementing the CARSTAR EDGE Performance programs. Brunette will report to Rick Miller in his new role. “Our research and development facility represents the future of how CARSTAR will serve customers and repair vehicles,” said David Byers, CEO of CARSTAR Auto Body Repair Experts.  “We are excited to add Reese Brunette to our management team leading CARSTAR Metcalf and look forward to his contributions in shaping the programs and processes we implement throughout the CARSTAR network in the years to come.”About CARSTAR CARSTAR Auto Body Repair Experts is North America’s largest Multi-Shop Operator Network of independently owned collision repair facilities with more than 410 locations in 32 states and 10 Canadian provinces. CARSTAR delivers national scale, consistently high-quality vehicle repairs, repeatable outcomes and the industry’s highest customer satisfaction ratings; all repairs are backed by a national warranty and service guarantee.  For more information visit www.carstar.com.