CARSTAR Tim’s Collision is the flagship location for owners Jeremy and Theresa Orsky. The Orsky’s have been a part of CARSTAR since 2010, and now own a total three locations in the greater Cleveland area. They opened CARSTAR Tim’s Collision just one year ago.
The On Your Side Auto Repair Network includes only shops that are pre-screened and pre-qualified for the highest level of service. The Award program is based on two key categories – Customer Focus, and Engagement.
CARSTAR Tim’s Collision had some of the highest scores in the Customer Focus category, earning a 9.93 in both Overall Experience and Refer Shop. They also earned a 9.86 for Quality of Repairs and utilize Autowatch for 100% of their repairs.
“Theresa and Jeremy Orsky have a passion to provide superior customer service,” commented Nationwide Insurance Midwest Zone AD, Richard Babin. “That passion is proven with exceptional CSI scores that lead the market. They have instilled this culture in their office and shop staff who execute this passion each day by providing world class quality repairs and customer service. They have a beautiful office and luxurious waiting room. Everything they do is to benefit the customer.”
Jeremy Orsky has spent his entire life in the collision repair industry. He grew up with a father who was a body man and a mother who worked for FinishMaster. In addition to owning and operating the shops with his wife, Orsky’s father and sister also have key roles in helping run the business.
“We are so proud to have great owners like Jeremy and Theresa Orsky,” said Dan Young, CARSTAR Brand President. “They set a fine example of how a collision repair shop should run. They not only represent their business and CARSTAR very well, they also shine a bright light on the collision repair industry as a whole.”
About CARSTAR
CARSTAR Auto Body Repair Experts--a part of the Driven Brands, Inc. family of automotive aftermarket franchise brands -- is North America’s largest Multi-Shop Operator Network of independently owned collision repair facilities with more than 450 locations in 30 states and 10 Canadian provinces. CARSTAR delivers national scale, consistently high-quality vehicle repairs, repeatable outcomes and the industry’s highest customer satisfaction ratings; all repairs are backed by a national warranty and service guarantee. It was ranked 106th on Franchise Times® annual Top 200™ ranking of the largest franchise systems in North America and was named 18th on the Kansas City Business Journal’s Top 150 Private Companies list. The Romans Group LLC ranked CARSTAR the No. 1 largest MSO in North America. For more information visit www.carstar.comand follow us on Facebook and twitter .
