In the categories for top operations, Dean Fisher, vice president of operations for CARSTAR Auto Body Repair Experts, presented four awards to CARSTAR stores for their achievements. The winners included:
Franchisee of the Year
Taking home the top honor as Franchisee of the Year was CARSTAR Jungerman in St. Peters, MO, owned by Kerry Woodson and Toni Donius. Franchisee of the Year is the highest award given in the CARSTAR system, and it represents the best of the best that is CARSTAR. This year’s winner was chosen on criteria such as using all vendors possible, attending the annual conference, being image compliant, submitting reports on time online, and delivering consistently high CSI for the month and quarterly periods.
Rookie of the Year
The Rookie of the Year was CARSTAR Friendly of Roselle in Roselle, IL, which is run by Body Shop Director, Eric Schmit. This award is given in recognition to a new CARSTAR franchisee as it gets “up and running” with CARSTAR. To qualify for the award, a franchisee must have been with CARSTAR less than three years, be well underway toward achieving Tier 1 compliance and enthusiastically embrace the CARSTAR culture with active participation.
Business Group of the Year
The award for Business Group of the Year goes to the CARSTAR Puget Sound Business Group, which represents 22 stores throughout the region. CARSTAR offers business groups throughout the country to provide storeowners opportunities to share best practices, address local issues and conduct market-wide advertising and branding programs.
Next Generation Award
The Next Generation Award honors a second or third generation CARSTAR owner who is excelling at leading a family business. For 2015, the Next Generation Award was presented to husband and wife, Tony and Sharon Kempen, who run CARSTAR Pat’s Auto Body in Plover, WI, and CARSTAR Eau Claire South, in Eau Claire, WI.
"It takes a great deal of innovative thinking, strong leadership and teamwork to satisfy so many customers while meeting the challenges of today’s economy and ever-changing business environment,” said Fisher. “The national award recipients we’ve recognized during this year’s CARSTAR conference should be proud of their accomplishments. We can all learn something from their examples.”
About CARSTAR
CARSTAR Auto Body Repair Experts is North America’s largest Multi-Shop Operator Network of independently owned collision repair facilities with more than 430 locations in 30 states and 10 Canadian provinces. CARSTAR delivers national scale, consistently high-quality vehicle repairs, repeatable outcomes and the industry’s highest customer satisfaction ratings; all repairs are backed by a national warranty and service guarantee. For more information visit www.carstar.com. CARSTAR is actively seeking new franchisees. Interested parties should contact Scott Robertson, Vice President of Development at [email protected] or 913-948-5014.
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