CARSTAR adds new location in Chicago

CARSTAR Auto Body Repair Experts, North America’s largest multi-shop operator network (MSO), is adding a new location in the Chicago region with a new location in Roselle, Ill. – CARSTAR Friendly of Roselle — expanding its offering of high-quality collision repair and excellent service throughout the Windy City. Owned by Randy Yockey and managed by Eric Schmit, CARSTAR Friendly of Roselle is located at 333 E. Irving Park Rd., Roselle, IL  60172.  Yockey is expanding the automotive complex that includes the dealership and a QuickLane Tire and Auto Center. “As a franchised Ford dealer along with my 41 years of experience in the industry I recognize that quality workmanship, along with communication, drives customer satisfaction,” said Yockey.  “For the past 40 years we have always gotten by with our little body shop in the back of our Ford dealership.  Realizing the industry has changed, I decided to entertain opportunities to grow our collision center. Looking and understanding the competition, it has become crystal clear that the CARSTAR franchise has not only the reputation but the strength to propel our business to the next level. Their team of motivated experts has devoted their careers to the growth of the collision repair business. With my dedication to the industry along with the CARSTAR business model, I believe this marriage will become a natural fit. The opportunities are endless and I look forward to the growth of our new franchise.” By joining the CARSTAR network, CARSTAR Friendly of Roselle will now offer an array of services and products for collision repair, including the latest in repair technology, rental cars, national warranties on repairs and turnkey service for customers.  As part of CARSTAR’s commitment to customer service, CARSTAR Friendly of Roselle will take care of the entire process of repairing the vehicle for the vehicle owner, from getting the vehicle towed to the facility to coordinating with the insurance company to restoring it to pre-accident condition. The new CARSTAR store will benefit from the CARSTAR Management System, which provides resources to improve key business metrics such as cycle time, participation in CARSTAR’s 19 corporately managed DRP programs, and improved purchasing power from 45 corporately managed purchasing programs. “Randy Yockey is leading a trend we are seeing around the country, as auto dealers are joining the CARSTAR network to expand and enhance their collision repair services,” said David Byers, CEO of CARSTAR Auto Body Repair Experts. “We are thrilled to welcome Randy and CARSTAR Friendly of Roselle as our newest top-notch collision repair center in the Chicago region.”About CARSTAR CARSTAR Auto Body Repair Experts is North America’s largest Multi-Shop Operator Network of independently owned collision repair facilities with more than 430 locations in 32 states and 10 Canadian provinces. CARSTAR delivers national scale, consistently high-quality vehicle repairs, repeatable outcomes and the industry’s highest customer satisfaction ratings; all repairs are backed by a national warranty and service guarantee.  For more information visit www.carstar.com. CARSTAR is actively seeking new franchisees.  Interested parties should contact Scott Robertson, Vice President of Development at [email protected] or 913-948-5014.