The event, titled, “Are You an Expert?” is being held at the Hilton San Jose and Towers on Tuesday, April 23 from 9:00 a.m. to 12:00 p.m. The program has been designed to give practical context to a rapidly-evolving industry that presents new challenges to repairers on an almost daily basis.
In keeping with the CRX philosophy of providing tools and methodologies that help collision repairers achieve success, subject matter is designed to be actionable with practical information that can be put to use when attendees return to their businesses.
Greg Horn, vice president of industry relations for Mitchell International, which provides information-based software systems and print publications for the industry, will talk about consolidation, insurance trends and their effect on collision repairers.
Ron Kuehn, president of Collision Business Solutions, Inc., a consultancy renowned for its process-oriented methodology, will cover the fundamentals of what it takes to drive cycle time management, a discipline essential for collision repair organizations who wish to outperform their competitors.
Rounding out the symposium is Fix Auto’s Senior Vice President of Insurance Services, Tim Clark, who, as an executive for a rapidly growing multi-location operation (MLO), will provide his perspective on how driving consistent operations and program compliance across a multi-location operation creates value for the participating shops while exceeding a carriers’ expectations.
The Collision Repair Experts, “Are You an Expert” symposium series will be traveling to Orange County/Los Angeles, CA, San Diego, CA, Portland, OR, Seattle, WA and Denver, CO in the upcoming months. If you would like more information on the series, please call (408) 599-7013 or send an e-mail to [email protected].
About Collision Repair Experts: Collision Repair Experts (CRX) is a solution designed to help a shop manage its reputation, enhance the experience of its customers and evaluate and improve operational efficiency. Member benefits include comparative analysis and benchmarking among top-performing shops across the country, real time reporting, pooled resources and access to a 24/7 call center, all combined to promote consistent performance and greater profitability. For more information about Collision Repair Experts, go to www.collisionrepairexperts.com.
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